Agile Knowledge Workflow

Agile Knowledge Workflow

Workflow management systems are playing a major role in the world of work. They are the very basis of modern process-oriented work sequences and an important interface for customers and employees.

In order to enlarge their functionalities and to facilitate an optimal integration of workflow management systems it is essential to constantly integrate new applications. In particular, knowledge-intensive processes profit from those applications of workflow context. Using document analysis technologies, for example, the integration of various forms of information (blueprints, facsimiles, etc.) automatically comes along. In addition, we examine the value of workflow management system for knowledge management activities within learning organizations.

The "Agile Knowledge Workflows" concept we developed is characterized by the fusion of process modelling and process execution in conventional workflow management systems. Thus, a context-driven support of dynamically generated activities is possible; this applies in particular to knowledge-intensive tasks.